ITIL 4 Strategic Leader Digital and IT Strategy (DITS)
ITIL4 MP Direct Plan and Improve
ITIL 4 Managing Professional Transition
ITIL 4 Managing Professional: Direct Plan and Improve (DPI)
ITIL 4 Managing Professional: Create Deliver and Support (CDS)
ITIL 4 Managing Professional: High Velocity IT (HVIT)
ITIL 4 Managing Professional: Drive Stakeholder Value (DSV)
Business Relationship Management Courses
Visual Thinking – The Problem Solving Training
MarsLander®- A simulation to make ITSM more Agile and Lean
The Phoenix Project- A DevOps business simulation
Grab@Pizza™ – A Business & IT Alignment business simulation
Case Study – Global Engineering & Construction Company
ISO/IEC 20000:2018 Wall Chart
ITIL® 4 Wall Chart
Preventing ‘value leakage’ through the effective and efficient handling of major incidents
Business Relationship Management Professional (BRMP) Foundation Training and Certification Course
Business Relationship Management Fundamentals Course
ITIL 4 Foundation Training Course
PRINCE2 Practitioner Training Course
PRINCE2 Foundation Training Course
Sourcing & Governance Training Course
PRINCE2 Training Courses
COBIT5 Training Courses
ISO/IEC 20000 (ISO 20000) Training Courses
RESILIA Training Courses
ITIL Training Courses
VERISM™ Training Courses
Business Relationship Management Courses
VeriSM Foundation Training Course
Business Relationship Management Fundamentals Course
Business Relationship Management Professional(BRMP®) Foundation Training and Certification Course
ITIL Lifecycle: Service Strategy Training Course
FoxPRISM™
Implementing a Lead Time Framework for the Handling of Requests for Change
ITIL Lifecycle: Service Design Training Course
ITIL Practitioner Training Course
A Roadmap for Digitising Business Services – Part 4
Case Study – Successful ISO/IEC 20000 Certification for UK Financial Services Provider
A Roadmap for Digitising Business Services – Part 3
Case Study – Successful ISO/IEC 20000 certification for leading UK-based savings and investment firm
RESILIA Practitioner Training Course
RESILIA Foundation Training Course
COBIT5 INCS Training Course
COBIT5 Assessor Training Course
ITIL Capability: Service Offerings & Agreements (ITIL SOA) Training Course
ITIL Capability: Release Control & Validation (ITIL RCV) Training Course
ITIL Capability: Planning Protection & Optimisation (ITIL PPO) Training Course
ITIL Capability: Operational Support & Analysis (ITIL OSA) Training Course
ITIL Managing Across The Lifecycle (ITIL MALC) Training Course
ITIL Lifecycle: Service Transition Training Course
ITIL Lifecycle: Service Operation Training Course
ITIL Lifecycle: Continual Service Improvement (ITIL CSI) Training Course
ITIL v3 2011 Foundation Training Course
ISO/IEC 20000 Auditor (ISO 20000 Auditor) Training Course
ISO/IEC 20000 Practitioner (ISO 20000 Practitioner) Training Course
ISO/IEC 20000 Foundation (ISO 20000 Foundation) Training Course
COBIT5 Implementation Training Course
COBIT5 Foundation Training Course
Is there a Future for IT Service Management?
The IT Organisation is Changing – Are the Core Principles and Key Objectives ?
A Roadmap for Digitizing Business Services, Part 2
Case Study – Customised ITSM Toolset and Education to Global Investment Bank
Case Study – Global Insurance Group
Case Study – Global Investment Bank Transformation (Part 2)
Case Study – Oil & Gas Company Enhances ITSM Delivery Capability
Case Study – ISO/IEC 20000 Certification for Leading Middle East Financial Institution
Case Study – Investment Bank Requires Outsourcing Support
Case Study – Global Investment Bank Transformation (Part 1)
To Bimodal or not to Bimodal? – Service Management Answers the Question
How to Ensure Your ITSM Toolset Aligns to Your Processes
How to Select an ITSM Toolset that Best Fits the Needs of your Organisation
Continuity or Bust !
A Roadmap for Digitizing Business Services
The Service Catalogue, Part 2 – Getting Started (10 Steps to Success)
How to Deliver IT Transformation via Best Practice Service Management
The Service Catalogue, Part 1 – Why have one? (Can you afford not to have one ?)
Enabling IT Service Transformation in a Digital Age
Presentation – How to Deliver IT Transformation via Best Practice Service Management
Management and Governance Systems – The Law of Recurring Patterns and its Impact – A White Paper on the Upcoming ISO9001:2015
Why Are We Here ? Part 2 – How to Ensure the Initial Dialogue between Client and Consultancy gets off to a Flying Start
Why Are We Here ? Part 1 – How to Ensure the Initial Dialogue between Client and Consultancy gets off to a Flying Start
Putting the Business into Relationship Management
ISO/IEC 20000 Certification, Three Steps To Certification, Step 3 – Implementation
Hey! You! Get off of my Cloud
ISO/IEC 20000 Certification, Three Steps To Certification, Step 2 – Assessment
Balanced Scorecards Part 3, Setting-up and Maintaining BSCs
Problem Management Webinar
Balanced Scorecards Part 2, Variations On A Theme
Balanced Scorecards Part 1, Route To Better Business Alignment
Case Study – Successful ISO/IEC 20000 Certification
ISO/IEC 20000:2011 Wall Chart
ISO/IEC 20000 Certification, Three Steps To Certification, Step 1 – Planning
Lies, Damned Lies And KPIs
ITIL® and ISO/IEC 27001
Measuring Success
ISO/IEC 20000 Podcast
COBIT® 5 Podcast
FoxSELECT™
FoxMAPS™