ITIL 4 Managing Professional Transition

The ITIL® 4 Managing Professional Transition


Designed for candidates who have already invested in ITIL v3, the ITIL 4 Managing Professional Transition module provides a straight-forward transition path across to ITIL 4.

The Transition module enables candidates to gain the up-to-date skills and knowledge needed to navigate the digital service economy, whilst recognizing their previous achievements. It consists of mandatory 5-day training and exam at the end of the course.

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams, and workflows.

The Transition module covers the key concepts introduced in ITIL 4 Foundation, as well as important elements of the below modules from ITIL 4 Managing Professional:

  • ITIL 4 Specialist Create, Deliver and Support
  • ITIL 4 Specialist Drive Stakeholder Value
  • ITIL 4 Specialist High-velocity IT
  • ITIL 4 Strategist Direct, Plan, and Improve.

ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.

ITIL 4 Managing Professional

The ITIL 4 Managing Professional

Key Benefits

Boost your skills

Gain up-to-date skills and knowledge to navigate the digital service economy.

Enhance your career

Gain recognition through the ITIL 4 Managing Professional designation.

Deliver value

Understand how services are delivering value in your organization.

IT practitioners who have taken ITIL 4 Foundation and wish to continue their journey to ITIL Managing professional, and those who are responsible for managing all aspects of IT where ‘time is of the essence’.

To obtain the designation ITIL 4 Managing Professional, the candidate must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

The target group of the ITIL Managing Professional Transition is drawn from:

  • ITIL Experts and practitioners with significant experience in IT service management (at least 17 credits in ITIL v3)

This may include but is not limited to, IT professionals, business managers, and business process owners.

ITIL 4 Managing Professional Objectives

To enable students to prepare for and sit the examination for the ITIL 4 Managing Professional Transition, and thereby earn the right to use the designation ITIL Managing Professional.

  • Foundation
  • Create, Deliver & Support
  • Drive Stakeholder Value
  • High-Velocity IT
  • Direct, Plan & Improve

The ITIL 4 Managing Professional Transition course and the Service Value Chain

  • Corporate Training
    Classroom: This is an instructor-led classroom (physical or virtual) based course that uses a combination of lectures, group discussions, assignments and sample exams to reinforce the key learning topics, and is based on AXELOS Best Practice Guidelines as documented in the ITIL 4 Managing Professional (ITIL MP) books (available for purchase separately).
  • Self-Paced eLearning
    eLearning: This is a self-paced online version of the course which uses recorded lectures, checkpoint tests, and sample exams normally available for a 90-day license. The exam is provided remotely online after the training.
  • Blended: This is a combination of eLearning and 4 regular 2-hour progress/revisions usually spread over 8 weeks

It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and relevant books in preparation for the exam.

  • The passing score is 70% (28 out of 40). The exam takes the form of a closed book, multiple-choice examination comprising 40 questions. You do not lose marks for wrong answers.
  • The exam is 90 minutes in duration and is administered online by an independent examination body. Participants are provided with an exam voucher so they can schedule the exam at their convenience on any date after completion of the course.

Some students may be entitled to additional time – your course director can give more details if required.

The prerequisite for this course is ITIL Expert (however achieved) or 17 ITIL v3 credits.


Fox IT provides the ITIL 4 Managing Professional training course in the UK and around the world via our partners.

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